Gold Hill AI

Our approach

We work in phases—Discovery, Pilot, Scale—so you can validate value before committing to a full build. Every engagement starts small and grows based on results.

How we work

01

Discovery

Understand the problem

We start by deeply understanding your business, current workflows, and where AI can create the most impact. No generic recommendations—we identify specific, high-value opportunities tailored to your context.

What you get

  • Workflow analysis and opportunity mapping
  • Technical feasibility assessment
  • Recommended approach with clear scope
  • Success metrics definition
02

Pilot

Build and validate

We build a working prototype and put it in front of real users with real data. This isn't a demo—it's a functional system designed to prove value and surface edge cases before full investment.

What you get

  • Functional prototype in your environment
  • Integration with existing systems
  • User testing and feedback cycles
  • Performance benchmarks and iteration
03

Scale

Deploy and grow

Once validated, we harden the system for production: monitoring, error handling, security, and documentation. We can stay on for ongoing optimization or hand off to your team with full knowledge transfer.

What you get

  • Production-ready deployment
  • Monitoring and alerting setup
  • Documentation and team training
  • Optional ongoing support and optimization

What we build

AI Agents & Assistants

Custom chatbots that answer customer questions and autonomous agents that handle entire workflows. We build agents that do real work, not just impressive demos.

Customer support agents that resolve ticketsInternal assistants for sales, ops, or engineeringMulti-step workflow automation agents

Knowledge Systems (RAG)

Turn your documents, wikis, and data into searchable, queryable knowledge. RAG pipelines that actually work in production—with proper chunking, retrieval tuning, and answer quality.

Document Q&A for internal knowledge basesSemantic search across unstructured dataAI-powered help centers and documentation

Workflow Automation

Connect AI to your business processes. We integrate with your existing tools—CRMs, ERPs, databases—to automate repetitive work and surface insights where they matter.

Automated data extraction and processingAI-enhanced approval workflowsCross-system data sync and enrichment

Ready to start?

Tell us about your project. We'll get back to you within a business day to discuss next steps.

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